You can connect to the MCUs using your H.323 or SIP video conferencing equipment. Simply connect to one of the IP addresses on the previous page and use whatever speed your equipment and Internet connection can manage. There is no need to connect to a Gatekeeper.

The California MCU 4510 can also be reached using ISDN H.320 video conferencing equipment by dialing +1 (323) 781 2061.

Once you are connected to the video Auto Attendant, use Far End Camera Control (FECC) on your remote control to join an existing conference or to create a new one. Use the "up" and "down" buttons to move up and down menus, "right" to select a menu option and "left" to go back. For your convenience, we usually have a pre-configured conference up and running with pre-recorded participants.

Once in a conference, use far end camera control to change your view of the conference; "up" and "down" to select the layout; "left" and "right" to switch from voice activated to your own choice of who you see.

The web interface gives you additional control and information. Enter the IP address into your browser or click on the link provided on the previous page. You can list the active conferences or schedule and setup new ones if you have an account. You can use the web interface to call out and add people into a conference, change layouts, mute audio, see jpeg previews and much more.

To stream a conference to your PC, simply click the "Watch" link to the left of the conference list. Please note that not all conferences will have streaming enabled.

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To demo the IP VCR using your H.323 or SIP video conferencing endpoint, connect to one of the IP addresses listed on the previous page.

Once you are connected to the Auto Attendant, use far end camera control on your video conferencing remote control to navigate the menu. Use the "up" and "down" button to highlight the clip you want to playback and then "right" to play it.

You can also use the far end camera control to control the playback, use "down" arrow to pause, "right" to skip forwards, "left" to skip backwards and the "up" arrow to play. To exit the playback and return to the Auto Attendant, press "zoom out" to display the context menu and then "right".

Record your session from the Auto Attendant by selecting "Record this session" at the top of the list and then pressing "right". This will take you to the recording console. Press "up" to start recording and "down" to stop.

You can use the web interface to view recordings by streaming them to your PC or by calling out to a video conferencing endpoint. Enter the IP address or hostname into your web browser or click on any of the links provided on the previous page. Click the "Recordings" tab to view the list of existing recordings.

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To demo the IP Gateway using your H.323 or SIP video conferencing endpoint, connect to the IP addresses listed on the previous page.

Once you are connected to the Auto Attendant, use far end camera control on your video conferencing remote control to navigate the menu and connect to the operator who will route your call.

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Additional information

If you can connect to other video conferencing equipment on the Internet, then you should be able to connect to our demo MCUs and IP VCRs. If you are having problems here are a few tips.

If you are prompted for a password or PIN when you first connect, the unit you are accessing is being upgraded. Please wait 20 minutes and try again.

While the MCU and IP VCR are not behind a firewall, you might be. To connect you either need to be outside your firewall or behind an H.323 aware firewall. The same applies if you are behind a NAT gateway; some NAT gateways are H.323 aware, also some video conferencing equipment can be configured to work through NAT.

Our MCUs and IP VCRs can handle any bandwidth. If your Internet connection is limited, then there may be problems with dropped packets and poor quality video and audio. The MCU or IP VCR will detect packet loss from your equipment and automatically request that your equipment reduces the speed. Your equipment may deal with packet loss in the same way in which case the conference will quickly settle down. If quality is still poor then try connecting at a lower speed. The MCU and IP VCR will also handle jitter, packet reordering and will work to conceal the errors caused by packet loss to give the best quality in the real life conditions found on IP networks.

We welcome your feedback. If you would like more information please contact us.